Shipping policy
Shipping Policy
Processing & Shipping Times
All orders are processed within 2–4 business days after payment is received.
Once your order has been shipped, you’ll receive a tracking number via email or SMS.
Delivery typically takes:
- 2–5 business days for major cities (e.g. Johannesburg, Cape Town, Durban)
- 5-7 business days for outlying areas
Please Note:
- Delivery timeframes provided are estimates and not guaranteed
Customers are responsible for providing accurate shipping information at checkout. Royal Roots Boutique will not be held responsible for:
- Incorrect delivery addresses provided by customers
- Failed delivery attempts due to customer unavailabilty
- Delays caused by couriers, custos, weather or unforeseen circumstances
Additional shipping fees may apply for returned, unclaimed, or re-delivered parcels.